All Orders will be delivered using the service as detailed here at the time of ordering. BeautyFlex has the right to fluctuate any prices in proportion with its costs for shipping. Customers must request any other delivery method at the time of order.

Standard Delivery UK

We use Royal Mail to safely deliver your parcel. Delivery dates and times are provided by RM from the time we confirm Dispatch of your order.

Please also be reminded that whilst we make every effort to ensure a timely dispatch we rely on third party services like RM to complete the shipping process. Thus, delivery times are an Estimate only and can be subject to delays or changes, However, Royal Mail has a successful delivery rate of over 97%.

Processing

Our order cutoff time is 2:00 pm GMT (Monday to Friday), All orders placed before cutoff time will be dispatched the same working day and order placed after the cutoff time will be dispatched the next working day.

Tracking codes will be generated and sent via email.

During processing we will also look for any issues related to stock availability. In the event that an item is out of stock - we will notify you as soon as possible via email; this also may cause a delay in the shipping time frame specified above. 

We do not dispatch orders on the weekends and Bank Holidays.

 

Shipping Costs

 

United Kingdom

Standard: From £2.99 (2-4 Working Days)

Express: From £3.99 (1-3 Working Days)

Next Day Delivery: From £7.99 (Order Before 2pm)

 

Free UK Shipping For Orders Over £50

 

Europe

Tracked Shipping: From £9.99 (5-7 working Days)

Rest of the World

Tracked Shipping: Fom £14.99 (10-15 Working Days)

 

Cancellation

 

If you have placed an order and received a shipping confirmation; you have until 12noon the next day (your dispatch day) to request a cancellation before you are charged for shipping fees (if paid). If your cancellation is received after 12noon on the dispatch day - your parcel will have entered the delivery network and it may be too late to retrieve the parcel and you will be charged for the cost of shipping (if paid). 

Cancellations which are not due to a defect or discrepancy are only accepted if the Customer complies with the following cancellation procedure and then follows the Returns Procedure outlined below in returns.

 

Contact Info

Address: 2 Langdale Parade, Upper Green East, London, CR4 2PF, United Kingdom
Email: Help@BeautyFlex.co.uk
Phone: 020 3601 9566
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Use Code: "New5" at Checkout!
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